What would you do if the first thing your Board of Trustees asked you to do as the new CEO was to close the hospital? This CEO said no! Listen to her story, Robin Rau’s story, CEO of the Hospital Authority of Miller County in Colquitt, Georgia.

“The first thing my Board asked me to do when I came here was to close the hospital. I said no!”

~Robin Rau, CEO

Before joining the Hospital Authority of Miller County as the CEO in 2008, the organization had years of multi-million-dollar losses and had less than $100,000 in the bank and negative net worth. Annual revenues in 2008 were $17 m with roughly 150 employees. At that time, the organization consisted of a 25-bed CAH, Rural Health Clinic, and 97 bed SNF. The hospital had an average daily census of 5 patients, and the nursing home had an Average census of 62.

Today, the organization consists of 2 Rural Health Clinics, one Mobile RHC, 2 Skilled Nursing Facilities with 217 beds, 25-bed CAH, management of two other CAH facilities, a 5 county Home Health agency, Home Infusion Center, an ACO, and free-standing Pharmacy. Annual Revenues are now $84m, with 700 employees and an annual payroll of $40.5m. During the past 12 years, Miller County has not raised its Charge Master fees but selectively lowered them.